Privacy policy

Introduction

We value Your privacy and are committed to protecting Your personal information. This privacy policy (“Policy”) is part of the Terms of service applied to this Website. It explains how We collect, use, and protect the data You provide when using this Website. By accessing or using the Website, You consent to the practices described in this Policy. If You do not agree, please discontinue use of the Website immediately.

Data collected

(i) Personal data: we may collect information such as Your name, email address, phone number, Your company details, and any other data You provide when filling out forms or contacting Us.
(ii) Technical data: our systems automatically collect information such as Your IP address, browser type, operating system, device information, and access times.
(iii) Cookies: cookies are small data files stored on Your device to enhance user experience and enable certain website functionality. These may include session cookies, preference cookies, and analytics cookies. Cookie collection is described in more detail in the Cookie policy.

How Your data is used

The information We collect is used for the following purposes:
(i) Service provision: to process requests, provide access to Services.
(ii) Analytics: to monitor Website performance, improve user experience, and understand user behavior.
(iii) Marketing: to send promotional materials, updates, or offers, but only if You have consented to receive such communications.

We ensure that Your data is only used for legitimate business purposes and will not be sold or misused.

Data sharing

We may share Your data in the following circumstances:
(i) Service providers: with trusted partners or vendors to perform necessary functions such as Payment Processing or technical support.
(ii) Legal obligations: to comply with applicable laws, regulations, or legal requests.

In all cases, We ensure that appropriate safeguards are in place to protect Your information.

Your rights

You have the following rights regarding Your personal data:
(i) Access: request a copy of the data We hold about You.
(ii) Correction: request corrections to inaccurate or incomplete information.
(iii) Deletion: request the removal of Your data, subject to legal obligations.
(iv) Restriction: limit the processing of Your data under certain conditions.
(v) Data portability: request that Your data be provided in a structured, commonly used format.

To exercise these rights, please contact Us using the details provided on the Website.

Data storage and security

We store Your personal data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

We implement technical, administrative, and physical safeguards to protect Your information from unauthorized access, loss, or misuse. This includes secure servers, encryption protocols, and access controls.

Updates to this Policy

We reserve the right to update this Policy at any time. Any changes will be posted on this page with a revised “last updated” date. Your continued use of the Website after updates constitutes acceptance of the revised Policy.

For any questions, please contact Us through the Contact section of the Website or at info@merchantum.com.